This Privacy and Usage Policy explains how EDGECHEM JAMAICA LIMITED (“EdgeChem”) collects, uses, and discloses information about you when you visit our website at www.edgechem.com (“Website”).

PREFACE – WHO ARE WE

EdgeChem is a company registered in Jamaica in the business of manufacturing, distribution and retail operations.

EdgeChem is a registered data controller under the Data Protection Act 2020 of Jamaica (“the DPA”) and will collect and use data about cash customers in accordance with the DPA.

We do our utmost to protect your privacy.  We have security systems and procedures to protect data from unauthorised disclosure, misuse, or destruction.

If you interact with EdgeChem in any other capacity (e.g., as a vendor or employee), there are separate specific privacy notices that would apply.

1. Information We Collect

• Information You Provide:
  • We may collect information you voluntarily provide, such as your name, gender, email address, phone number, and other contact information when you:
    • Contact us through our website (e.g., through a contact form)
    • Responses to Surveys that you agree to submit (where and when applicable)
    • Subscribe to our newsletter or mailing list
  • Note that all data will be collected in any given situation. Only minimum data required for the purposes of each specific situation will be collected.
• Information Automatically Collected:
  • When you visit our Website, we may automatically collect certain information about your device and browsing activity, such as:
    • Your IP address
    • Browser type and version  
    • Operating system
    • Pages visited on our Website
    • Date and time of your visit
    • Referrer URL (the website that may have directed you to ours)

• • We may use cookies, web beacons, and other tracking technologies to collect this information.

2. How We Use Your Information

This section lays out why we use and share your personal data.  As required by law, the following table also explains the ‘lawful basis’, or condition, for processing your data.

Depending on your specific circumstances one or more lawful bases may apply,

Where we process your data based on your consent, you have the right to withdraw that consent at any time.  Contact [email protected] for further advice, or to withdraw consent.

3. Disclosure of Your Information

As described in the previous section, EdgeChem may share some personal data with external entities, as categorised below.  In all cases the data shared and how it is shared will be in keeping with requirements of the DPA.

The external entities with whom this data is shared also have an obligation to tell you how they will use your personal data.  To ascertain how they use your data refer to their relevant privacy notices and/or policies.  If you require any assistance with this, please contact us at [email protected]

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Website and business, such as:
  • Email marketing platforms
  • Data Processors
    • We may also use external entities, known as data processors, to provide certain services on our behalf.  To deliver these services, these entities may have access to customer data.  We are required to have contracts in place with each of these data processors.  Under these contracts they cannot do anything with your personal data unless EdgeChem instructs them to do it.  They will hold it securely and retain it for the period we specify.

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.  

• Legal Requirements: We may disclose your information to comply with a legal obligation, such as a court order or subpoena.  
• To protect our rights: We may disclose your information to protect our rights, property, or safety and the rights, property, or safety of others.  

4. Data Security

We take reasonable measures to protect the security of your information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of any information you transmit to us or store on our Website.  

Edgechem Jamaica Limited will never sell any data collected through our website to any other party.

• Data Retention: We will keep your data only as long as is necessary for the purpose(s) of which it was originally collected. The retention periods for each purpose will be set our in Edgechem’s Record Retention schedules.

5. Cookies

Our Website may use cookies and similar technologies to enhance your browsing experience and collect information about your usage of our Website. You can typically control cookies through your browser settings.  

6. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

7. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any linked websites you visit.  

8. Your Rights

Under the DPA, you have rights including:

• Prompt Response – your request must be responded to within the prescribed time, typically thirty (30) days
• Right to Access – you can ask us about what personal data we hold and how we store, use, share and dispose of it
• Right to Rectification – you can ask us to rectify any inaccuracies, including missing data, you think exist in your personal data
• Right to Prevent Processing – you can ask us to restrict how we use your personal data
• Right to Know How Automated Decisions Are Made– when we make automated decisions using your personal data you can ask us for the logic used to arrive at those decisions
• Right to Avoid Automated Decisions – you have the right to have decisions we make using your personal data be based on human review and consideration
• Right to Data Portability – you can ask that we transfer the personal data on you that we store to another organisation, or to you

To exercise these rights, you must submit a written request to us.  Upon receipt of your request, we are required to respond to your request within the prescribed time, typically thirty (30) days

9. Contact Us

For general information on your data protection rights, who to contact if you have a complaint or a concern about the accuracy, retention or processing of your personal data, as well as for other information about data protection at EdgeChem, Please contact EdgeChem’s Data Protection Officer at [email protected].

Additionally, please contact us if:

• you need further information on data protection at EdgeChem
• you wish to exercise any of your data rights
• you believe your personal data has been breached
• you have any other concerns about how your personal data is being used by EdgeChem

10. Changes to this Policy

• We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website.  This privacy policy was last updated 2025 March 17, Draft 1b