FAQ
Can I place an order directly on the site?
Not directly, but our customer service and sales teams can be reached via our contact panels to assist with your order!
Are your paints water based?
We manufacture water-based and oil-based paints for various applications. For more information, you can freely read our Technical Data Sheets on every product, on the individual product pages.
Where can I see your MSDS documents for your products? (Manufacturer Safety Data Sheets)
If you send us a message, we will happily share the MSDS for your desired product.
What Brush/Roller/Equipment do I need for my paint project?
Our technical and sales team will be happy to guide you with the specific needs for any paint project. Either whatsapp us using the tool, or send us a message using the contact pages, and we will connect you!
Do you have Painters to do my painting project?
Unfortunately, No. We do not have a team of painters or provide a commercial painting service.
I saw Edgechem painting some homes for people. Can my home/school/family benefit from this activity?
Please send all requests for assistance of this nature directly to our marketing team at [email protected].
Do you offer any discounts on volume purchases?
We do have volume pricing available for some customer groups. Please send us a message and we will connect you to someone who can assist.
Do you do custom colours in paints?
Edgechem’s Decorative, Industrial and Automotive paints can be mixed in thousands of colours. Visit any of our retail stores all across Jamaica to have your colour prepared for you.
Do you provide colour consultation for projects, whether residential or commercial
We can either consult directly, or provide a connection to a colour consultant we work closely with.
I’m having a paint problem, can your products assist?
Common paint problems like Chalking, blushing, Blistering, algae/Fungal growth, can usually be avoided by thorough surface preparation, and we do have some products that can assist in remedying the problem. Please send us a message, and we will assign a technical team member to assist!