1. Product Information and Colour Accuracy:

• Colour Representation:
  • Colour swatches and online representations may vary from actual paint colours due to variations in monitor settings, lighting, and application methods. We recommend requesting physical colour samples (for large/commercial projects) or testing paint in a small area before applying it to a large surface.  
  • The accuracy of colour reproduction on this website is dependent upon your monitor settings. We cannot guarantee that the colours displayed on your monitor will exactly match the colour of the actual paint.
• Product Performance:
  • Product performance may vary depending on surface preparation, application techniques, environmental conditions, and other factors. Consult the product data sheet and application instructions for detailed information.
  • The results shown on this website are based on controlled laboratory testing. Actual results may vary.
• Suitability for Use:
  • It is the user’s responsibility to determine the suitability of the product for their specific application, unless a full technical recommendation is made for the project by an authorised representative of Edgechem Jamaica Limited.
  • We recommend testing the product in a small, inconspicuous area before applying it to the entire surface.
• Product Technical Data Sheets and Safety Data Sheets:
  • Always refer to the most recent technical data sheet (TDS) and safety data sheet (SDS) for complete product information and safety precautions.
  • TDS documents are available on each individual product page, and SDS Documents will be made available upon request.

2. Liability and Warranty:

• Limitation of Liability:
  • To the fullest extent permitted by law, Edgechem Jamaica Limited shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use this website or our products.” 
  • Our liability is limited to the replacement of defective product, or the refund of the purchase price.
• Warranty Disclaimer:
  • This website and its content are provided “as is” without any warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. 
  • Except for the express warranties provided on product packaging or data sheets, Edgechem Jamaica Limited disclaims all other warranties.
• Professional Advice:
  • The information provided on this website is for general informational purposes only and does not constitute professional advice. Consult with a qualified professional for specific advice related to your project.
  • Technical Team members are available to advise on most project requirements.  

3. Safety and Handling:

• Safety Precautions:
  • Always follow the safety precautions outlined in the product’s TDS and SDS and application instructions.
  • Use appropriate personal protective equipment (PPE) when handling and applying paint products.
  • Keep paint products out of reach of children and pets.
• Ventilation:
  • Ensure adequate ventilation during application and drying.

4. Website Content and Intellectual Property:

• Copyright and Trademarks:
  • All content on this website, including text, images, logos, and trademarks, is the property of Edgechem Jamaica Limited, or the developers/hosts of the website platform, and are protected by copyright and other intellectual property laws.
  • Unauthorized use of any content on this website is prohibited. 
• Third-Party Links:
  • This website may contain links to third-party websites. Edgechem Jamaica Limited is not responsible for the content or privacy practices of these websites.
• Accuracy of Information:
  • While we strive to provide accurate and up-to-date information, Edgechem Jamaica Limited makes no representations or warranties about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.”  

5. Contact Portals:

• WhatsApp Response Times:
  • We strive to respond to WhatsApp messages as promptly as possible. However, please allow up to 24 hours for a response, as response times may vary depending on message volume and complexity
• Official Contact Panel Response Times:
  • Inquiries submitted through our official website contact panel will typically receive a response within 1-2 business days. Inquiries may be directed to multiple persons to best assist you.
• Response Time Variations:
  • Please note that response times may be longer during peak periods, weekends, and holidays.
• Urgent Inquiries:
  • For urgent inquiries requiring immediate assistance, we recommend contacting us directly by phone at 876 937-3831 – 4
• No Guaranteed Response
  • While we make every effort to respond within the stated timeframes, we do not guarantee specific response times
• Data Entry and Retention
  • The only information collected at the point of contact will be an email address and telephone numbers, plus an appropriate name to refer to you by. We will only retain this information for the purpose of responding to your inquiry.
  • This information can be purged at your request, by sending an email directly to [email protected], with the subject: Data Purge – Website usage, or calling directly to our marketing department at 876 937 3831

6. Legal Jurisdiction:

• Governing Law:
  • This website and its use shall be governed by the laws of Jamaica.
  • Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Jamaica.